:original_name: mrs_01_0348.html

.. _mrs_01_0348:

Unlocking a User
================

If a user is locked because the number of login attempts exceeds the value of **Number of Password Retries**, or the user is manually locked by the administrator, the administrator can unlock the user on Manager. This operation is supported only in clusters with Kerberos authentication enabled or common clusters with the EIP function enabled.

.. note::

   The operations described in this section apply only to clusters of versions earlier than MRS 3.x.

   For clusters of **MRS 3.\ x** or later, see :ref:`Unlocking a User <admin_guide_000141>`.

Procedure
---------

#. Access MRS Manager. For details, see :ref:`Accessing MRS Manager MRS 2.1.0 or Earlier) <mrs_01_0102>`.
#. On MRS Manager, click **System**.
#. In the **Permission** area, click **Manage User**.
#. In the row of a user to be unlocked, click **Unlock User**.
#. In the window that is displayed, click **OK** to unlock the user.
