:original_name: mrs_01_2061.html

.. _mrs_01_2061:

"This page can't be displayed" Is Displayed When Internet Explorer Fails to Access the Native Spark2x UI
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Question
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Occasionally, Internet Explorer 9, Explorer 10, or Explorer 11 fails to access the native Spark2x UI.

Symptom
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Internet Explorer 9, Explorer 10, or Explorer 11 fails to access the native Spark UI, as shown in the following figure.

|image1|

Cause
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Some Internet Explorer 9, Explorer 10, or Explorer 11versions fail to handle SSL handshake issues, causing access failure.

Solution
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Google Chrome 71 and later versions and Firefox browsers 62 and later versions are recommended.

.. |image1| image:: /_static/images/en-us_image_0000001296250852.jpg
