:original_name: mrs_01_0425.html

.. _mrs_01_0425:

Unlocking a User
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If a user is locked because the number of login attempts exceeds the value of **Number of Password Retries**, or the user is manually locked by the administrator, the administrator can unlock the user on MRS Manager.

Procedure
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#. On MRS Manager, click **System**.
#. In the **Permission** area, click **Manage User**.
#. In the row of the user to be unlocked, click **Unlock User**.
#. In the window that is displayed, click **Yes** to unlock the user.
