ALM-24003 Flume Client Connection Failure

Description

The alarm module monitors the port connection status on the Flume server. This alarm is generated if the Flume server fails to receive a connection message from the Flume client in 3 consecutive minutes.

This alarm is cleared after the Flume server receives a connection message from the Flume client.

Attribute

Parameters

Impact on the System

The communication between the Flume client and server fails. The Flume client cannot send data to the Flume server.

Possible Causes

• The network between the Flume client and server is faulty.
• The Flume client's process is abnormal.
• The Flume client is incorrectly configured.

Procedure

1. Check the network between the Flume client and server.
   1. Log in to the host where the alarmed Flume client resides. Run the following command to switch to user root:

      sudo su - root

   2. Run the ping Flume server IP address command to check whether the network between the Flume client and server is normal.
      • If yes, go to 2.a.
      • If no, go to 4.

2. Check whether the Flume client's process is normal.
   1. Log in to the host where the alarmed Flume client resides. Run the following command to switch to user root:

      sudo su - root

   2. Run the ps -ef|grep flume |grep client command to check whether the Flume client process exists.
      • If yes, go to 3.a.
      • If no, go to 4.

3. Check the Flume client configuration.
   1. Log in to the host where the alarmed Flume client resides. Run the following command to switch to user root:

      sudo su - root

   2. Run the cd Flume installation directory/fusioninsight-flume-1.6.0/conf/ command to go to Flume's configuration directory.
   3. Run the cat properties.properties command to query the current configuration file of the Flume client.
   4. Check whether the properties.properties file is correctly configured according to the configuration description of the Flume agent.
      • If yes, go to 3.e.
      • If no, go to 4.
   5. Modify the properties.properties configuration file.
   6. Check whether the alarm is cleared.
      • If yes, no further action is required.
      • If no, go to 4.

4. Collect fault information.
   1. On MRS Manager, choose System > Export Log.
   2. Contact technical support engineers for help. For details, see technical support.

Related Information

N/A