# Error Codes

#### Description

If an error occurs when an API is called, error information is returned. This section describes the error information for VPC APIs (excluding native OpenStack APIs).

#### Example of Returned Error Information

    {
        "code": "VPC.0002",
        "message": "Available zone Name is null."
    }

#### Error Code Description

Module | Status Code | Error Code | Message | Description | Handling Measure
--- | --- | --- | --- | --- | ---
Public | 400 | VPC.0002 | Available zone Name is null. | The AZ is left blank. | Check whether the availability_zone field in the request body for creating a subnet is left blank.
404 | VPC.0003 | VPC does not exist. | The VPC does not exist. | Check whether the VPC ID is correct or whether the VPC exists under the tenant.
400 | VPC.0004 | VPC is not active, please try later. | The VPC status is abnormal. | Try again later or contact technical support.
401 | VPC.0005 | Lack of user authority. | User restricted. | Check whether the account is in arrears or has not applied for the OBT permission.
401 | VPC.0009 | real-name authentication fail. | Real-name authentication fails. | Contact technical support.
Public | 400 | VPC.0007 | urlTenantId is not equal tokenTenantId | Inconsistent tenant IDs. | The tenant ID in the URL is different from that parsed in the token.
401 | VPC.0008 | Invalid token in the header. | Invalid token. | Check whether the token in the request header is valid.
403 | VPC.2701 | Token not allowed to do this action. | You do not have permission to perform this operation, or your account balance is insufficient. | Check whether the account balance is insufficient or whether your account has been frozen.
Public | 403 | VPC.0010 | Rules on xx by ** disallowed by policy | Insufficient permissions to make calls to the underlying system. | Obtain the required permissions.
403 | VPC.2201 | Policy doesn't allow <x:x:x> to be performed | Insufficient fine-grained permissions. | Obtain the required permissions.
Creating a VPC | 400 | VPC.0101 | Param is invalid. | VPC parameters are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document.
409 | VPC.0114 | Quota exceeded for resources: ['router']. | The number of VPCs has reached the maximum allowed limit specified by the quota. | Clear VPC resources that no longer will be used or apply for expanding the VPC resource quota.
400 | VPC.0115 | The router name has exist. | The VPC name already exists. | Change the VPC name.
Querying a VPC | 400 | VPC.0101 | getVpc error vpcId is invalid. | VPC parameters are incorrect. | Ensure that the specified VPC ID is correct.
404/500 | VPC.0105 | Neutron Error. | Calling the backend service fails. | Check whether the Neutron service is normal or contact technical support.
500 | VPC.0106 | get router is null. | An error is returned for the failure to call the backend service. | Check whether the Neutron service is normal or contact technical support.
Querying VPCs | 400 | VPC.0101 | Query vpc list error. | Failed to query the VPCs. | Check whether the parameter values are valid based on the returned error message.
500 | VPC.0105 | Neutron Error. | Calling the backend service fails. | Check whether the Neutron service is normal or contact technical support.
500 | VPC.0106 | query routers or getList are null. | The response result of calls to the IaaS OpenStack system is null or empty. | Check whether the Neutron service is normal or contact technical support.
Deleting a VPC | 400/404 | VPC.0101 | Delete router error xx is invalid. | Invalid parameters. | Check whether the parameter values are valid based on the returned error message.
500 | VPC.0102 | Delete router fail. | The interface fails to obtain the routing resources. | Contact technical support.
409 | VPC.0103 | Resource status is busy, try it again later. | The VPC cannot be deleted because it is being created. | Contact technical support.
409 | VPC.0104 | Router contains subnets, please delete subnet first. | The VPC cannot be deleted because it contains subnets. | Delete the subnet in the VPC.
404/500 | VPC.0105 | Neutron Error. | Calling the backend service fails. | Check whether the Neutron service is normal or contact technical support.
409 | VPC.0107 | Delete the firewall first before deleting the router. | Failed to delete the VPC because it has firewalls associated. | Delete the firewalls of the tenant first.
409 | VPC.0108 | Router is used not allow deleted. | Failed to delete the VPC because it has EIPs associated. | Delete the EIPs of the tenant first.
409 | VPC.0109 | Router is used not allow deleted. | Failed to delete the VPC because one or more VPNs have been created for it. | Delete VPNs of the tenant.
409 | VPC.0110 | deleteDefaultNetworkFromRouter router status is invalid. | The VPC cannot be deleted because its status is unstable. | Contact technical support.
500 | VPC.0111 | Database Error. | An internal VPC exception occurs. | Contact technical support.
409 | VPC.0112 | Delete the securitygroup first before deleting the router. | The VPC cannot be deleted because it contains security groups. | Delete security groups of the tenant.
409 | VPC.0118 | ELB exists under this router, delete ELB firstly. | The VPC cannot be deleted because it contains load balancers. | Delete load balancers in the VPC.
500 | VPC.0119 | ELB Error. | An error occurred when the VPC service makes calls to the ELB service. | Check whether the ELB service is normal or contact technical support.
409 | VPC.0120 | exroutes exists under this router, delete exroutes firstly. | The VPC cannot be deleted because it contains extension routes. | Delete extension routes in the VPC.
Updating a VPC | 400 | VPC.0101 | Update router xx is invalid. | Invalid parameters. | Check whether the parameter values are valid based on the returned error message.
404/500 | VPC.0105 | Neutron Error. | Calling the backend service fails. | Check whether the Neutron service is normal or contact technical support.
500 | VPC.0113 | Router status is not active. | The VPC cannot be updated because the status of the VPC is abnormal. | Try again later or contact technical support.
400 | VPC.0115 | The router name has exist. | The VPC name already exists. | Change the VPC name.
400 | VPC.0117 | Cidr can not contain subnetList cidr. | The subnet parameters are invalid. The VPC CIDR block does not contain all its subnet CIDR blocks. | Change the CIDR block of the VPC.
Creating a subnet | 400 | VPC.0201 | Subnet name is invalid. | Incorrect subnet parameters. | Check whether the parameter values are valid based on the returned error message and API reference document.
500 | VPC.0202 | Create subnet failed. | An internal error occurs in the subnet. | Contact technical support.
400 | VPC.0203 | Subnet is not in the range of VPC. | The CIDR block of the subnet is not in the range of the VPC. | Change the CIDR block of the subnet.
400 | VPC.0204 | The subnet has already existed in the VPC, or has been in conflict with the VPC subnet. | The CIDR block of the subnet already exists in the VPC. | Change the CIDR block of the subnet.
400 | VPC.0212 | The subnet cidr is not valid. | Invalid subnet CIDR block. | Check whether the subnet CIDR block is valid.
Querying a subnet | 400 | VPC.0201 | Subnet ID is invalid. | Invalid subnet ID. | Check whether the subnet ID is valid.
404/500 | VPC.0202 | Query subnet fail. | Failed to query the subnet. | Contact technical support.
Querying subnets | 400 | VPC.0201 | Query subnets list error. | Failed to query the subnets. | Check whether the parameter values are valid based on the returned error message.
500 | VPC.0202 | List subnets error. | Failed to query the subnets. | Contact technical support.
Deleting a subnet | 400 | VPC.0201 | Subnet ID is invalid. | Invalid subnet ID. | Check whether the parameter values are valid based on the returned error message.
404/500 | VPC.0202 | Neutron Error. | An internal error occurs in the subnet. | Contact technical support.
500 | VPC.0206 | Subnet has been used by VPN, please remove the subnet from the VPN and try again. | The subnet cannot be deleted because it is being used by the VPN. | Delete the subnet that is used by the VPN.
400 | VPC.0207 | Subnet does not belong to the VPC. | This operation is not allowed because the subnet does not belong to the VPC. | Check whether the subnet is in the VPC.
500 | VPC.0208 | Subnet is used by private IP, can not be deleted. | The subnet cannot be deleted because it is being used by the private IP address. | Delete the private IP address of the subnet.
500 | VPC.0209 | subnet is still used ,such as computer,LB. | The subnet cannot be deleted because it is being used by an ECS or load balancer. | Delete the ECS or load balancer in the subnet.
500 | VPC.0210 | Subnet has been used by routes, please remove the routes first and try again. | The subnet cannot be deleted because it is being used by the custom route. | Delete the custom route.
500 | VPC.0211 | subnet is still used by LBaas. | The subnet cannot be deleted because it is being used by load balancers. | Delete load balancers in the subnet.
Updating a subnet | 400 | VPC.0201 | xx is invalid. | Incorrect subnet parameters. | Check whether the parameter values are valid based on the returned error message.
404/500 | VPC.0202 | Neutron Error. | An internal error occurs in the subnet. | Contact technical support.
500 | VPC.0205 | Subnet states is invalid, please try again later. | The subnet cannot be updated because it is being processed. | Try again later or contact technical support.
400 | VPC.0207 | Subnet does not belong to the VPC. | This operation is not allowed because the subnet does not belong to the VPC. | Check whether the subnet is in the VPC.
Assigning an EIP | 400 | VPC.0301 | Bandwidth name or share_type is invalid. | The specified bandwidth parameter for assigning an EIP is invalid. | Check whether the specified bandwidth parameter is valid.
400 | VPC.0501 | Bandwidth share_type is invalid. | Invalid EIP parameters. | Check whether the parameter values are valid based on the returned error message and API reference document.
403 | VPC.0502 | Tenant status is op_restricted. | You are not allowed to assign the EIP. | Check whether the account balance is insufficient or whether your account has been frozen.
500 | VPC.0503 | Creating publicIp failed. | Failed to assign the EIP. | Contact technical support.
500 | VPC.0504 | FloatIp is null. | Failed to assign the EIP because no IP address is found. | Contact technical support.
500 | VPC.0508 | Port is invalid. | Port-related resources could not be found. | Contact technical support.
409 | VPC.0510 | Floatingip has already associated with port. | The EIP has already been bound to another ECS. | Unbind the EIP from the ECS.
409 | VPC.0511 | Port has already associated with floatingip. | The port has already been associated with an EIP. | Disassociate the port from the EIP.
409 | VPC.0521 | Quota exceeded for resources: ['floatingip']. | Insufficient EIP quota. | Release the unbound EIPs or request to increase the EIP quota.
409 | VPC.0522 | The IP address is in use. | The IP address is invalid or in use. | Check whether the IP address format is valid or replace it with another IP address.
409 | VPC.0532 | No more IP addresses available on network. | Failed to assign the IP address because no IP addresses are available. | Release unbound EIPs or try again later.
Querying an EIP | 400 | VPC.0501 | Invalid floatingip_id. | Invalid EIP parameters. | Check whether the EIP ID is valid.
404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid.
500 | VPC.0514 | Neutron Error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support.
Querying EIPs | 400 | VPC.0501 | Invalid limit. | Invalid EIP parameters. | Check whether the parameter values are valid based on the returned error message and API reference document.
Releasing an EIP | 400 | VPC.0501 | Invalid param. | Invalid EIP parameters. | Contact technical support.
404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid.
409 | VPC.0512 | Resource status is busy, try it again later. | The EIP status is abnormal. | Try again later or contact technical support.
500 | VPC.0513 | getElementByKey error. | Network resources cannot be found. | Contact technical support.
500 | VPC.0516 | Publicip is in used by ELB. | Failed to release the EIP because it is being used by a load balancer. | Unbind the EIP from the load balancer.
409 | VPC.0517 | Floatingip has associated with port, please disassociate it firstly. | Failed to release the EIP because it is bound to an ECS. | Unbind the EIP from the ECS.
500 | VPC.0518 | Public IP has firewall rules. | Failed to release the EIP because it is being used by a firewall. | Contact technical support.
Updating an EIP | 400 | VPC.0501 | Port id is invalid. | Invalid EIP parameters. | Check whether the port ID is valid.
404 | VPC.0504 | Floating IP could not be found. | The EIP could not be found. | Check whether the specified EIP ID is valid.
500 | VPC.0509 | Floating ip double status is invalid. | The port has already been associated with an EIP. | Disassociate the port from the EIP.
409 | VPC.0510 | Floatingip has already associated with port. | The EIP has already been bound to another ECS. | Unbind the EIP from the ECS.
409 | VPC.0511 | Port has already associated with floatingip. | Failed to bind the EIP to the ECS because another EIP has already been bound to the ECS. | Unbind the EIP from the ECS.
409 | VPC.0512 | Resource status is busy, try it again later. | The EIP status is abnormal. | Try again later or contact technical support.
404/500 | VPC.0514 | Neutron Error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support.
Querying a bandwidth | 400 | VPC.0301 | getBandwidth error bandwidthId is invalid. | The bandwidth parameters are incorrect. | Check whether the bandwidth ID is valid.
404 | VPC.0306 | No Eip bandwidth exist with id. | The bandwidth object does not exist. | The bandwidth object to be queried does not exist.
500 | VPC.0302 | Neutron Error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support.
Querying bandwidths | 400 | VPC.0301 | Get bandwidths error limit is invalid. | The bandwidth parameters are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document.
404 | VPC.0306 | No Eip bandwidth exist with id. | The bandwidth object does not exist. | The bandwidth object to be queried does not exist.
500 | VPC.0302 | Neutron Error. | An exception occurs in the IaaS OpenStack system. | Check whether the Neutron service is normal or contact technical support.
Updating a bandwidth | 400 | VPC.0301 | updateBandwidth input param is invalid. | The bandwidth parameters are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document.
500 | VPC.0302 | Neutron Error. | Failed to obtain underlying resources. | Check whether the Neutron service is normal or contact technical support.
500 | VPC.0305 | updateBandwidth error. | An internal error occurs during the bandwidth update. | Contact technical support.
Querying quotas | 400 | VPC.1207 | resource type is invalid. | The specified resource type does not exist. | Use an existing resource type.
Assigning a private IP address | 500 | VPC.0701 | The IP has been used. | The private IP address already exists. | Change another private IP address and try again.
400 | VPC.0705 | IP address is not a valid IP for the specified subnet. | Invalid private IP address | Check whether the specified IP address in the request body is within the subnet CIDR block.
404 | VPC.2204 | Query resource by id fail. | The resource does not exist or the permission is insufficient. | Check whether the specified subnet in the request body exists or the current account has the permission to query the subnet.
409 | VPC.0703 | No more IP addresses available on network xxx. | Insufficient IP addresses. | Check whether the subnet has sufficient IP addresses.
Querying a Private IP Address | 404 | VPC.0704 | Query resource by id fail. | The private IP address does not exist. | Check whether the private IP address exists.
Querying Private IP Addresses | 400 | VPC.0702 | query privateIps error. | Invalid parameters. | Check whether the parameter values are valid based on the returned error message.
Releasing a Private IP Address | 404 | VPC.0704 | Query resource by id fail. | The private IP address does not exist. | Check whether the private IP address exists.
500 | VPC.0706 | Delete port fail. | An error occurs when the private IP address is being released. | Try again later or contact technical support.
409 | VPC.0707 | privateIp is in use. | The private IP address is in use. | Check whether the private IP address is being used by other resource.
Creating a security group | 400 | VPC.0601 | Creating securitygroup name is invalid. | The parameters of the security group are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document.
500 | VPC.0602 | Add security group fail. | An internal error occurs in the security group. | Check whether the Neutron service is normal or contact technical support.
409 | VPC.0604 | Quota exceeded for resources: ['security_group']. | Insufficient security group quota. | Delete the security group that is no longer required or apply for increasing the quota.
Querying a security group | 400 | VPC.0601 | Securitygroup id is invalid. | The parameters of the security group are incorrect. | Check whether the security group ID is valid.
500 | VPC.0602 | Query security group fail. | An internal error occurs in the security group. | Check whether the Neutron service is normal or contact technical support.
404 | VPC.0603 | Securitygroup is not exist. | The security group does not exist. | Check whether the security group ID is correct or whether the security group exists under the tenant.
404/500 | VPC.0612 | Neutron Error. | An internal error occurs in the security group. | Contact technical support.
Querying security groups | 400 | VPC.0601 | Query security groups error limit is invalid. | The parameters of the security group are incorrect. | Check whether the parameter values are valid based on the returned error message and API reference document.
500 | VPC.0602 | Query security groups fail. | An internal error occurs in the security group. | Check whether the Neutron service is normal or contact technical support.
Associating multiple NIC ports to or disassociating them from a security group at a time | 400 | VPC.0606 | Security group id is invalid | Invalid security group ID. | Use a valid security group ID.
400 | VPC.0606 | Request is invalid | The request structure is missing. | Use a valid request body.
400 | VPC.0606 | Request is null | The request is empty. | Use a valid request body.
400 | VPC.0606 | Action is invalid | Invalid action value. | Use a valid action value (add or remove).
400 | VPC.0606 | Ports list is empty | The ports are an empty list. | Use a valid ports list.
400 | VPC.0606 | Port id is invalid | The ports list contains invalid port IDs. | Use a valid ports list.
400 | VPC.0609 | Ports list exceeds limit | The ports list contains more than 20 IDs. | Use a valid ports list.
400 | VPC.0606 | Endpoint is invalid | Invalid endpoint. | Contact technical support.
200 | VPC.0607 | Security group of this instance doesn't exist | The security group does not exist. | Use a valid security group ID.
200 | VPC.0607 | An instance must belong to at least one security group | Do not disassociate the instance from the security group when it is associated with only one security group. | Perform other operations.
200 | VPC.0608 | Neutron Error | An internal error occurs when you perform batch operations. | Contact technical support.
Flow log | 400 | VPC.3001 | resource could not be found, flowlog id is invalid | Invalid parameters. | Check whether the parameters are valid.
400 | VPC.3002 | create its topic failed | An error occurred during log topic creation in LTS. | Check whether the parameters are valid.
404 | VPC.3002 | NeutronError | Failed to query the flow log. | Check whether the parameters are valid.
500 | VPC.3002 | NeutronError | Failed to create the flow log. | Contact technical support.
Resource tags | 400 | VPC.1801 | resource id is invalid. | Incorrect resource ID. | Use a correct resource ID.
400 | VPC.1801 | action is invalid. | Invalid action value. | Ensure that the value of action is create or delete.
400 | VPC.1801 | Tag length is invalid. The key length must be in range [1,36] and value in range [0,43] | Invalid key length. The key can contain 1 to 36 characters. | Use a valid key value.
400 | VPC.1801 | Tag length is invalid. The key length must be in range [1,36] and value in range [0,43] | Invalid value length. The value can contain 0 to 43 characters. | Use a value of valid length.
400 | VPC.1801 | Resource_type xxx is invalid. | Incorrect resource type. | Ensure that the value of resource_type is vpcs.
400 | VPC.1801 | Tag can not be null. | The tag list contains value null. | Use valid tags.
400 | VPC.1801 | The list of matches contains null. | The matches list contains value null. | Use valid matches.
400 | VPC.1801 | Tag value can not be null. | The tags exist, but their values are null. | Use valid tags.
400 | VPC.1801 | The value of Matches in resourceInstancesReq is null. | The matches exist, and the value is null. | Use valid matches.
400 | VPC.1801 | number of tags exceeds max num of 10. | The tag list contains more than 10 keys. | Use valid tags.
400 | VPC.1801 | Tag key is repeated. | The tag list contains duplicate keys. | Use valid tags.
400 | VPC.1801 | Value of tags in resourceInstancesReq is duplicate. | There are duplicate tag values in the tag list. | Use valid tags.
400 | VPC.1801 | number of tags exceeds max num of 10. | The tag in the tag list has more than 10 tag values. | Use valid tags.
400 | VPC.1801 | The key of matches is invalid. | The key in matches is not the resource name. | Use valid matches.
400 | VPC.1801 | Limit in resourceInstancesReq is invalid. Offset in resourceInstancesReq is invalid. | Invalid limit or offset value. | Use valid limit and offset values.
400 | VPC.1801 | ResourceInstancesReq is null or invalid. | The tags dictionary structure is missing. | Use a valid tags dictionary structure.
400 | VPC.1801 | Tag length is invalid. The key length must be in range [1,36] and value in range [0,43] | The key in tags exceeds the maximum length or is left blank. | Use valid keys in tags.
400 | VPC.1801 | Tag length is invalid. The key length must be in range [1,36] and value in range [0,43] | A value in tags exceeds the maximum length. | Use valid values in tags.
400 | VPC.1801 | ResourceInstancesReq is null or invalid. | The matches dictionary structure is missing. | Use a valid matches dictionary structure.
400 | VPC.1801 | The number of Matches in resourceInstancesReq is 0. | The matches are an empty list. | Use a valid matches list.
400 | VPC.1801 | The value's length of Matches in resourceInstancesReq is more than 255. | The matches list contains tag values that contain more than 255 Unicode characters. | Use a valid matches list.
500 | VPC.1801 | InvalidInput | Incorrect request body format. | Use the correct request body format.
404 | VPC.2204 | Query subnet by id fail. | The resource does not exist or the permission is insufficient. | Use an existing resource or obtain required permission.
Querying the network IP address usage | 400 | VPC.2301 | parameter network_id is invalid. | The request parameter is incorrect. | Enter a valid network ID.
400 | VPC.2302 | Network xxx could not be found. | The network is not found. | Ensure that the network ID exists.

Parent topic: Appendix