# Failed to Open Kibana

#### Symptom

After I click Access Kibana in the Operation column in the row where cluster Es-event resides on the Clusters page of the CSS management console, the Kibana page fails to be loaded and access to Kibana fails.

#### Cause

The browser cache is not cleared.

#### Procedure

1. Log in to the CSS management console.
2. In the left navigation pane, click Clusters.
3. On the displayed Clusters page, locate the row containing the target cluster Es-event and click Access Kibana in the Operation column.

   If the cluster has the security mode enabled, enter the username and password you for login. Generally, the username is admin and the password is the one specified during cluster creation.

   If you forget the password, you can reset it on the cluster details page and then log in. For details, see .

4. On the displayed Kibana page, press F12.
5. Click Network, right-click data:image, and choose clear browser cache from the shortcut menu. In the displayed dialog box, click OK. Close the Kibana window.
6. Switch to the Clusters page, locate the row that contains cluster Es-event and click Access Kibana in the Operation column.

Parent topic: FAQs