# How Do I Start the ActiveX Plug-in When Using Internet Explorer 9 to Import Files?

#### Description

If you use Internet Explorer 9 to import files, you need to start the ActiveX plug-in.

#### Procedure

1. Click in the upper right corner of the browser.
2. Select Internet Options.
3. Click the Security tab in the displayed dialog box.
4. Click Internet.
5. (Optional) Click Default level.

   If the security level is set to Cutsom level, reset it to Default level.

6. Move the security level slider to set the security level to Medium.
7. Click Apply.
8. Click Custom Level.
9. Set Initialize and script ActiveX controls not marked as safe for scripting to Prompt.
10. Click OK.

Parent topic: FAQs