# Error Code

#### Introduction

When an API call encounters an error, an error structure is returned. This section describes parameters of the DNS error codes.

#### Error Code Structure Format

    {
        "code": "DNS.0001",
        "message": "Internal error."
    }

#### Error Code Description

Category | Status Code | Error Code | Message | Description | Handling Measure
--- | --- | --- | --- | --- | ---
General | 500 | DNS.0000 | The system is busy. Try again later. | Unknown error. | Retry the operation. If the error persists, contact customer service.
500 | DNS.0001 | Internal error. | Internal error. | Retry the operation. If the error persists, contact customer service.
400 | DNS.0002 | Invalid request. | Invalid request. | Check whether the request parameter is empty or invalid.
500 | DNS.0003 | The system is busy. Try again later. | DB exception. | Retry the operation. If the error persists, contact customer service.
404 | DNS.0004 | No record sets found. | No record sets found. | Check whether the resource is available.
401 | DNS.0005 | Authentication required. | Authentication required. | 1. When calling an API, check whether the token is valid. 2. Check whether you have operation permission on the requested resources.
400 | DNS.0006 | The limit parameter is invalid. | The limit parameter is invalid. | Check the value of limit in the request.
400 | DNS.0007 | The marker parameter is invalid. | The marker parameter is invalid. | Check the value of marker in the request.
400 | DNS.0008 | The zone of this type is not supported now. | The zone of this type is not supported now. | Check the zone type and try again.
400 | DNS.0009 | The startTime parameter is invalid. | The startTime parameter is invalid. | Check the value of startTime in the request.
400 | DNS.0010 | The endTime parameter is invalid. | The endTime parameter is invalid. | Check the value of endTime in the request.
400 | DNS.0011 | The Start parameter is invalid. | The start parameter is invalid. | Check the value of start in the request.
500 | DNS.0012 | An error occurred when the VPC service is called. | An error occurred when the VPC service is called. | Retry the operation. If the error persists, contact customer service.
403 | DNS.0013 | You do not have the permission to perform this operation using the API. | You do not have the permission to perform this operation using the API. | The project of the requested resource may be frozen. Log in to the IAM console with the domain account and check whether the project status is normal.
403 | DNS.0014 | Request forbidden by flow control. | Request forbidden by flow control. | Try again some time later.
500 | DNS.0015 | An error occurred when the IAM service is called. | An error occurred when the IAM service is called. | Retry the operation. If the error persists, contact customer service.
400 | DNS.0016 | This record already exists or conflicts with another record. | This record already exists. | Check the record.
400 | DNS.0017 | The offset parameter is invalid. | The offset parameter is invalid. | Check the value of offset in the request.
409 | DNS.0021 | Could not acquire the lock, please try again later. | Failed to obtain the lock. | Try again later.
400/500 | DNS.0022 | An error occurred when the Cloud Eye service is called. | An error occurred when Cloud Eye is called. | Retry the operation. If the error persists, contact customer service.
500 | DNS.0023 | An error occurred when the Cloud Eye service is called. Cloud Eye service response: Read timed out. | An error occurred when the Cloud Eye service is called (Read timed out). | Retry the operation. If the error persists, contact customer service.
500 | DNS.0024 | An error occurred when the Cloud Eye service is called. Connect to Cloud Eye service failed: Connection refused. | An error occurred when the Cloud Eye service is called (Connection refused). | Retry the operation. If the error persists, contact customer service.
500 | DNS.0025 | An error occurred when the Cloud Eye service is called. Connect to Cloud Eye service failed: connect timed out. | An error occurred when the Cloud Eye service is called (Read timed out). | Retry the operation. If the error persists, contact customer service.
500 | DNS.0026 | Invalid CES endpoint configuration. | Invalid Cloud Eye endpoint configuration. | Retry the operation. If the error persists, contact customer service.
413 | DNS.0027 | Warning: upload file too large. | The file to be uploaded is oversized. | The request body is too large.
400 | DNS.0028 | Invalid version. | Invalid version number. | Retry the operation. If the error persists, contact customer service.
400 | DNS.0029 | Invalid record. | The record parameter is invalid. | Check the value of offset in the request.
403 | DNS.0030 | Operation not allowed for this resource. | This operation is not allowed for the requested resource. | Check whether you have operation permission on the requested resources.
403 | DNS.0031 | User not allowed. | You do not have permission to perform this operation. | 1. When calling an API, check whether the token is valid. 2. Check whether you have operation permission on the requested resources.
400 | DNS.0032 | Invalid sort key. | The sort key parameter is invalid. | Check the value of sort key in the request.
400 | DNS.0033 | Invalid sort dir. | The sort dir parameter is invalid. | Check the value of sort dir in the request.
400/404/500 | DNS.0034 | An error occurred when the bss service is called. | The system fails to call the BSS service. | Retry the operation. If the error persists, contact customer service.
400/404/500 | DNS.0035 | An error occurred when the Cloudsite service is called. | The system fails to call CloudSite. | Retry the operation. If the error persists, contact customer service.
400 | DNS.0036 | An error occurred when the neutron service is called. | The system fails to call the Neutron service. | Retry the operation. If the error persists, contact customer service.
403 | DNS.0037 | Feature not supported now. | This function is not available currently. | This function is not available currently.
400 | DNS.0038 | The show detail parameter is invalid. | The show detail parameter is invalid. | Check the value of show detail in the request.
Pool | 400 | DNS.0101 | Invalid pool name. | Invalid pool name. | Check the pool name in the request.
400 | DNS.0102 | Invalid pool description. | Invalid pool description. | Check the pool description in the request.
400 | DNS.0103 | Invalid pool type. | Invalid pool type. | Check whether the pool type you specify is supported or valid.
400 | DNS.0104 | Invalid server configuration in the pool. | Invalid server configuration in the pool. | Check the host configuration in the pool.
400 | DNS.0105 | Invalid name server configuration in the pool. | Invalid name server configuration in the pool. | Check the name server configuration.
400 | DNS.0106 | Invalid pool region. | Invalid region for parameter pool. | Check the region configuration.
400 | DNS.0107 | Invalid pool ID. | Invalid pool ID. | Check the pool ID in the request.
404 | DNS.0108 | This pool does not exist. | This pool does not exist. | Check whether the pool is available.
400 | DNS.0109 | This pool is in use. | This pool is in use. | A pool in use cannot be deleted. Contact customer service.
Zone | 400 | DNS.0201 | The email address of the zone is invalid. | The email address of the zone is invalid. | Check the email address in the request.
400 | DNS.0202 | Invalid zone name. | Invalid zone name. | 1. Check whether the zone name format is correct. 2. Ensure that the zone name cannot be a top-level or public second-level domain name.
400 | DNS.0203 | Invalid zone TTL value. The value ranges from %s to %s. | Invalid zone TTL value. The value ranges from {minTTL} to {maxTTL}. | Check the TTL value in the request. If the limit does not meet your requirements, contact customer service.
400 | DNS.0204 | Invalid zone type. | Invalid zone type. | Check whether the zone type you specify is supported.
404/500 | DNS.0205 | No pools available. | No pools available. | Contact customer service.
400 | DNS.0206 | Invalid zone description. The description can contain a maximum of 255 characters. | Invalid zone description. The description can contain a maximum of 255 characters. | Check the zone description in the request.
500 | DNS.0207 | No views available in the pool. | No views available. | Contact customer service.
400 | DNS.0208 | This zone already exists. | This zone already exists. | Check whether the requested zone already exists.
400/409/500 | DNS.0209 | The zone is not in the Normal state. | The zone is not in the normal state. | The zone status is not stable. Try again later.
400 | DNS.0210 | The zone name is used by the system. | The zone name is used by the system. | Check the zone name in the request.
400 | DNS.0211 | The zone name is used by another tenant. | The zone name is used by another tenant. | Check the zone name in the request.
400/409 | DNS.0212 | This VPC has already been associated with the zone. | This VPC has already been associated with the zone. | Check whether that the VPC has been associated with the private zone.
400 | DNS.0213 | The zone is disabled. | The domain name has been suspended. | Check the zone status.
Record set | 400 | DNS.0301 | Invalid zone ID. | Invalid zone ID. | Check the zone ID in the request.
400/404 | DNS.0302 | This zone does not exist. | This zone does not exist. | Check the zone of the requested record set.
400 | DNS.0303 | Invalid record set TTL value. | Invalid record set TTL value. | Check the TTL value in the request.
400 | DNS.0304 | Invalid record set name. | Invalid record set name. | Check whether the record set name is a valid domain name ended with the zone name.
400 | DNS.0305 | Invalid record set description. The description can contain a maximum of 255 characters. | Invalid record set description. The description can contain a maximum of 255 characters. | Check the record set description in the request.
400 | DNS.0307 | Invalid record set type. | Invalid record set type. | Check whether the record set type you specify is supported.
400 | DNS.0308 | Invalid record set value. | Invalid record set value. | Check whether the record set value you specify is well-formatted.
400 | DNS.0309 | Invalid record set ID. | Invalid record set ID. | Check the record set ID in the request.
400/403 | DNS.0310 | Invalid tenant ID. | Invalid tenant ID. | Check whether the tenant ID is empty or in incorrect format.
400/403 | DNS.0311 | Invalid domain ID. | Invalid domain ID. | Check whether the domain ID is empty or in incorrect format.
400 | DNS.0312 | This record set name already exists. | This record set already exists. | Check whether the record set name already exists.
404 | DNS.0313 | This record set does not exist. | This record set does not exist. | Check the requested record set.
400/409 | DNS.0314 | The record set is not in a steady state. | The record set is not in a steady state. | Check the record set status. If it is not stable, you cannot perform operations.
400 | DNS.0315 | Invalid status. | Invalid status. | Check the status in the request.
400/409 | DNS.0317 | This record set is a default one and cannot be deleted. | This record set is a default one and cannot be deleted. | Check whether the record set to be deleted is created by default.
400/409 | DNS.0318 | This record set is a default one and cannot be updated. | This record set is a default one and cannot be updated. | Check whether the record set to be updated is created by default.
400 | DNS.0319 | The TTL parameter has been out of range. | The TTL value is out of range. The value ranges from {minTTL} to {maxTTL}. | Check the TTL value in the request. If the limit does not meet your requirements, contact customer service.
400 | DNS.0320 | The Zone name levels have been out of MAX count. The maximum is %s. | The zone name levels have been out of MAX count. The maximum is {maxLevel}. | Check the domain name level in the request.
400 | DNS.0321 | The sub domain levels have been out of MAX count. | The subdomain levels have been out of MAX count. The maximum is {maxLevel}. | Check the subdomain name in the request.
400 | DNS.0322 | The number of weighted record sets with the same name, type, and resolution line has reached the limit %s. | The number of record sets of the same name, type, and resolution line exceeds the limit. | If the limit does not meet your requirements, contact customer service.
400 | DNS.0323 | The weight must range from %s to %s. | The weight must range from 0 to 100. | Change the weight value.
400 | DNS.0324 | This record set is a default one and cannot be operated. | You cannot perform this operation on a default record set. | You cannot perform this operation on a default record set.
400 | DNS.0325 | The resolution line for record sets in this type of zones must be 'default_view'. | The resolution line for record sets in this type of zones must be default_view. | Change the resolution line in the request.
400 | DNS.0326 | The batch number has been out of MAX count. The maximum is %s. | The batch number has been out of MAX count. | Modify the request parameter.
400 | DNS.0327 | The batch number has been out of MAX count. The maximum is %s. | The batch number has been out of MAX count. | Modify the request parameter.
400 | DNS.0328 | Cannot create this record set because the same one already exists but is not weighted. Specify a weight for the previous record set first. | Specify a weight for the previous record set first. | Specify a weight for the previous record set first.
400 | DNS.0329 | The batch number has been out of MAX count. The maximum is %s. | The number of requested resources has exceeded the limit. | Modify the request parameter.
400 | DNS.0330 | Invalid alias resource type. | The resource type of parameter alias is invalid. | Check the resource type of the alias.
400 | DNS.0331 | Invalid alias resource domain name. | The domain name of parameter alias is invalid. | Check the value of alias in the request.
400 | DNS.0332 | The alias must be a domain name of a cloud resource. | The alias domain name must be hosted on the DNS server. | Check the value of alias in the request.
400 | DNS.0333 | The alias is not supported now. | Alias records are not supported. | Contact customer service.
Quota | 400 | DNS.0401 | Invalid quota type. | Invalid quota type. | Check the quota type in the request.
400 | DNS.0402 | Invalid quota value. | Invalid quota value. | The quota value exceeds the limit. Contact customer service.
403 | DNS.0403 | Insufficient record set quota. | Insufficient record set quota. | The number of record sets exceeds the quota limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0404 | Insufficient zone quota. | Insufficient zone quota. | The number of zones exceeds the quota limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0405 | Insufficient PTR record quota. | Insufficient PTR record quota. | The number of PTR records exceeds the quota limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0406 | Insufficient inbound endpoint quota. | Insufficient inbound rule quota. | The number of inbound endpoints has reached the upper limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0407 | Insufficient outbound endpoint quota. | Insufficient outbound rule quota. | The number of outbound endpoints has reached the upper limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0408 | Insufficient custom line quota. | Insufficient custom line quota. | The number of custom lines has reached the limit. If the limit does not meet your requirements, contact customer service.
403 | DNS.0409 | Insufficient line group quota. | Insufficient line group quota. | The number of line groups has reached the limit. If the limit does not meet your requirements, contact customer service.
PTR record | 400 | DNS.0501 | Invalid PTR ID. | Invalid PTR record ID. | Check whether the PTR record ID is empty or in incorrect format.
404 | DNS.0502 | This EIP address does not exist. | The EIP does not exist. | Check whether the EIP is available.
409 | DNS.0503 | The PTR record is not in a steady state. | The PTR record is not in a steady state. | Check the PTR record status. If it is not stable, you cannot perform operations.
400/500 | DNS.0504 | Invalid EIP address ID. | Invalid EIP ID. | Check whether the EIP ID is empty or in incorrect format.
400 | DNS.0505 | Invalid domain name in the PTR record. | Invalid domain name in the PTR record. | Check the domain name in the PTR record.
400 | DNS.0506 | Invalid PTR TTL value. The value must range from %s to %s. | Invalid PTR record TTL value. The value ranges from 1 to 2147483647. | Check whether the PTR record TTL value exceeds the limit.
404 | DNS.0507 | This PTR record does not exist. | This PTR record does not exist. | Check the requested PTR record.
400 | DNS.0508 | Invalid PTR description. The description can contain a maximum of 255 characters. | Invalid PTR record description. The description can contain a maximum of 255 characters. | Check whether the PTR record description in the request exceeds 255 characters.
400 | DNS.0601 | Invalid region. | Invalid region. | Check the value of region in the request.
400 | DNS.0602 | Invalid floating IP address. | Invalid floating IP address. | Check the floating IP address in the request.
400 | DNS.0603 | Invalid request. | Invalid input. | Check whether the request parameter is empty.
400 | DNS.0604 | The interval parameter is invalid. | The interval parameter is invalid. | Check the value of interval in the request.
400 | DNS.0608 | This resource is in use. | This resource is in use. | Check whether the resource is in use.
Associating or disassociating a VPC from a private zone | 400 | DNS.0701 | Invalid VPC. | Invalid VPC. | Check the VPC ID and region in the request.
400 | DNS.0704 | The VPC is not in a steady state. | The VPC is not in a steady state. | Check whether the zone and VPC are normally associated.
400 | DNS.0705 | No VPCs are associated with this zone. | No VPCs are associated with this zone. | Associate the zone with a VPC and try again.
403 | DNS.0706 | You are not allowed to disassociate this VPC because this is the last VPC associated with this zone. | You are not allowed to disassociate this VPC because this is the last VPC associated with this zone. | Associate another VPC with the zone and then disassociate the previous one.
400 | DNS.0707 | The VPC is not associated with the zone. | The VPC is not associated with the zone. | Check whether the zone is associated with the VPC.
400 | DNS.0708 | This VPC cannot be disassociated because it is being associated with the zone. | This VPC cannot be disassociated because it is being associated with the zone. | Check the association status between the zone and VPC. Disassociate them when the status is stable.

403

DNS.0709

This VPC cannot be disassociated because this is the only normal VPC associated with this zone.

This VPC cannot be disassociated because this is the only normal VPC associated with this zone.

Check whether other VPCs are normally associated with the zone. If no, perform the following operations:

1. Disassociate VPCs in abnormal association state.

2. Associate another VPC.

3. Disassociate the required VPC.

500 | DNS.0710 | Invalid VPC URL configuration. | Invalid VPC endpoint configuration. | Check the region in the request. If the region is correct, contact customer service.
404 | DNS.0711 | This VPC could not be found. | This VPC could not be found. | Log in to the VPC console and check whether the VPC exists.
400 | DNS.0712 | This port parameter is invalid. | The port ID is invalid. | Check whether the port ID in the request is empty.
400/500 | DNS.0805 | Failed to check the VPC validity. | Failed to check the VPC validity. | Retry the operation. If the error persists, contact customer service.
Name server | 404 | DNS.0901 | The name server does not exist. | The name server does not exist. | Contact customer service.
Tag | 400 | DNS.1001 | Insufficient tag quota. | Insufficient tag quota. | The number of tags reaches the quota limit. If the limit does not meet your requirements, contact customer service.
400 | DNS.1002 | Invalid resource type. | Invalid resource type. | Check the resource type in the request.
400 | DNS.1003 | Invalid tag. | Invalid tag. | Check the tag in the request.
Health check | 400 | DNS.1101 | Health check is currently not supported. | Health check is currently not supported. | Health check is currently not supported.
400 | DNS.1102 | Invalid health check ID. | Invalid health check ID. | Change the health check ID in the request.
400 | DNS.1103 | This health check is disabled. | This health check is disabled. | 1. Check whether the health check is disabled. 2. Enable the health check.
400 | DNS.1104 | This record set has already been associated with a health check. | This record set has already been associated with a health check. | One record set can be associated with only one health check.
404 | DNS.1105 | No health check is associated with this record set. | No health check is associated with this record set. | No health check is associated with this record set.
404 | DNS.1106 | Cannot find the health check. | Cannot find the health check. | Change the health check ID in the request.
400 | DNS.1107 | Insufficient health check quota. Contact customer service to increase quotas. | Insufficient health check quota. | Contact customer service.
400 | DNS.1108 | Cannot associate the health check with the record set because its network plane does not match the zone type of the record set. | Cannot associate the health check with the record set because its network plane does not match the zone type of the record set. | Change the ID of the health check to be associated.
400 | DNS.1109 | This health check is in detecting status and not available currently. | This health check is in detecting status and not available currently. | Try again later.
500 | DNS.1110 | Invalid CES health check region configuration. | Invalid health check region configuration. | Contact customer service.
Importing and exporting record sets | 400 | DNS.1301 | Failed to parse this upload file. | Failed to obtain data from the uploaded file. | Check the uploaded file.
400 | DNS.1302 | Empty upload file. | The uploaded file is empty. | Check the uploaded file.
400 | DNS.1303 | Only .xlsx files are supported. | Only .xlsx files are supported. | Check the uploaded file.
400 | DNS.1304 | Invalid task ID. | Invalid task ID. | Check the task ID.
400 | DNS.1305 | Invalid record set type. | Invalid record set type. | Check the task ID.
400 | DNS.1306 | Stop export: too many row exceed max limit. | The number of exported record sets exceeds the maximum. | Contact customer service.
DNS package | 400 | DNS.1401 | Invalid package name. | Invalid package name. | Check the package name.
400 | DNS.1402 | Failed to purchase the DNS package. | Failed to purchase the DNS package. | Check the package name.
404 | DNS.1403 | The package does not exist. | The package does not exist. | Check the package ID.
Endpoint | 400 | DNS.1501 | Invalid endpoint name. | Invalid endpoint name. | Check the endpoint name.
400 | DNS.1502 | Invalid subnet id. | Invalid subnet ID. | Check the subnet ID.
400 | DNS.1503 | Invalid endpoint direction. | Invalid endpoint direction. | Check the endpoint direction.
400 | DNS.1504 | Endpoint name exists. | The endpoint name already exists. | Change the endpoint name.
400 | DNS.1505 | Ip is not in this subnet. | The IP address is not in the subnet. | Enter an IP address within the subnet.
400 | DNS.1506 | Ip is repeated. | The IP address already exists. | The IP address already exists. Change the IP address you entered.
400 | DNS.1507 | Ip has been used. | The IP address has been used. | Change the IP address.
400 | DNS.1508 | Subnets are in the different vpc. | The subnets do not belong to the same VPC. | Check the subnet information.
400 | DNS.1509 | Invalid endpoint id. | Invalid endpoint ID. | Enter a correct endpoint ID.
404 | DNS.1510 | Endpoint not exist. | The endpoint does not exist. | Check the endpoint ID.
404 | DNS.1511 | Ipaddress not exist. | The IP address does not exist. | Change the IP address you entered.
400 | DNS.1514 | Invalid number of ipaddress. | Invalid IP address quantity. | Check whether the number of IP addresses is in the range of 2 to 6.
400 | DNS.1515 | Ip address is invalid. | Invalid IP address. | Check the IP address you entered.
400 | DNS.1516 | Ip address is broadcast ipaddress or network ipaddress. | The IP address is a network address or broadcast address. | Check whether the IP address you entered is a broadcast address or network address.
Resolution line | 400 | DNS.0806 | This line is not be supported in this DNS version. | This line is not supported in this DNS version. | Check the resolution line name in the request.
409 | DNS.0807 | This line is a default one and cannot be operated. | This line is a default one and cannot be operated. | Check the resolution line name in the request.
400 | DNS.1601 | Invalid line ID. | Invalid resolution line ID. | Check the resolution line ID in the request.
400 | DNS.1602 | Invalid line name. | Invalid resolution line name. | Check the resolution line name in the request.
400 | DNS.1603 | The line name already exists. | The resolution line name has been used. | Change the resolution line name in the request.
404 | DNS.1604 | The line does not exist. | The resolution line does not exist. | Check the resolution line in the request.
400 | DNS.1605 | Invalid IP address range. | Invalid IP address range. | Check the IP address range in the request.
400 | DNS.1606 | The IP address range overlaps with that in another line. | The IP address ranges overlap. | 1. Check whether the IP address ranges in the request overlap each other. 2. Check whether the IP address ranges overlap those in other lines.
409 | DNS.1607 | This line is not in a steady state. | The resolution line is in the unstable state. | Retry the operation. If the error persists, contact customer service.
400 | DNS.1608 | The IP segments has been out of MAX count. | The number of IP address ranges exceeds the maximum. | Check the number of IP address ranges in the request.
Fine-grained policy | 500 | DNS.1801 | An error occurred when the IAM PDP service is called. | The IAM PDP service cannot be properly called. | Retry the operation. If the error persists, contact customer service.
403 | DNS.1802 | Policy doesn't allow {action} to be performed. | You do not have permission to perform this operation. | Check the permission of the user group.
Enterprise project | 403 | DNS.1900 | Enterprise project is not supported. | Enterprise projects are not supported. | Contact customer service.
500 | DNS.1901 | Invalid EPS endpoint configuration. | Invalid EPS endpoint configuration. | Contact customer service.
500 | DNS.1902 | An error occurred when the EPS service is called. | The system fails to call the EPS service. | Retry the operation. If the error persists, contact customer service.
400 | DNS.1903 | Cannot associate the enterprise project. | The selected enterprise project cannot be associated. | 1. Check whether the enterprise project is in normal status. 2. Check whether you have permission of the enterprise project.
400 | DNS.1904 | This enterprise project is disabled. | The enterprise project is disabled. | Check the enterprise project.
400 | DNS.1905 | Invalid enterprise project ID. | Invalid enterprise project ID. | Check the enterprise project ID.
404 | DNS.1906 | The enterprise project does not exist. | The enterprise project does not exist. | Check the enterprise project.
Quota management | 500 | DNS.2000 | Invalid Quota Manage service endpoint configuration. | Invalid endpoint configuration of the quota management service. | Contact customer service.
500 | DNS.2001 | An error occurred when the Quota Manage service is called. | An exception occurred when the quota management service is called. | Contact customer service.
403 | DNS.2002 | Insufficient domain quota. | Insufficient tenant resource quota. | The number of resources has reached the quota limit. If the limit does not meet your requirements, contact customer service.

Parent topic: Public Parameters