# Why Am I Seeing the Error Message "Access denied" When I Remotely Log In to a Linux ECS?

#### Symptom

When you attempt to remotely log in to a Linux ECS, the system displays the error message "Access denied".

#### Possible Causes

- Incorrect username or password.
- A policy that denies logins from user root is enabled on the SSH server.

#### Solution

- If the username or password is incorrect

  Check the username and password.

- If a policy that denies logins from user root is enabled on the SSH server,
  1. Edit the /etc/ssh/sshd_config file and check the following settings to ensure that the SSH logins from user root are allowed:

         PermitRootLogin yes

  2. Restart SSH.
     - CentOS 6

       service sshd restart

     - CentOS 7

       systemctl restart sshd

Parent topic: Login and Connection