# Why Am I Seeing An Error Message That Says The Two Computers Couldn't Be Connected in the Amount of Time Allotted When I Log In to a Windows ECS?

#### Symptom

An error message is displayed indicating that the computer cannot connect to the remote computer in the amount of time allotted.

Figure 1 Error message

#### Solution

1. On the local computer, click on the Start icon, type cmd into the box, and run the command as an administrator.
2. Run the netsh winsock reset command.
3. Restart the local computer as prompted and reconnect to the ECS.

Parent topic: Login and Connection