# Why Does the System Display a Question Mark When I Attempt to Obtain Console Logs?

#### Symptom

The system displays a question mark (?) when I attempt to obtain the console logs of an ECS.

Figure 1 Obtaining console logs

#### Possible Causes

The image based on which the ECS was created supports viewing console logs. However, this function is not enabled on the ECS.

#### Solution

Enable management console log obtaining on the ECS.

For details, see step 1 in section Obtaining ECS Console Logs.

Parent topic: ECS Management