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doc-exports/docs/cts/umn/cts_faq_0918.html
liusiying01 289bb754d4 CTS UMN 20250113 version
Reviewed-by: Mützel, Andrea <andrea.muetzel@t-systems.com>
Co-authored-by: liusiying01 <liusiying@huawei.com>
Co-committed-by: liusiying01 <liusiying@huawei.com>
2025-08-14 13:04:30 +00:00

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What If I Cannot Query Traces?

Background

Traces cannot be queried on the CTS console.

Procedure

  1. Check whether you have configured a proper query time range.

  2. Check whether you have configured filters correctly. You can combine one or more filters.

    • Trace Name: Enter a trace name.
    • Trace ID: Enter a trace ID.
    • Resource Name: Enter a resource name. If the cloud resource involved in the trace does not have a resource name or the corresponding API operation does not involve the resource name parameter, leave this field empty.
    • Resource ID: Enter a resource ID. Leave this field empty if the resource has no resource ID or if resource creation failed.
    • Trace Source: Select a cloud service name from the drop-down list.
    • Resource Type: Select a resource type from the drop-down list.
    • Operator: Select one or more operators from the drop-down list.
    • Trace Status: Select normal, warning, or incident.
      • normal: The operation succeeded.
      • warning: The operation failed.
      • incident: The operation caused a fault that is more serious than the operation failure, for example, causing other faults.

  3. If you still cannot query traces after the preceding steps, submit a service ticket for technical support.
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