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Yang, Tong
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Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: Yang, Tong <yangtong2@huawei.com> Co-committed-by: Yang, Tong <yangtong2@huawei.com>
88 lines
11 KiB
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88 lines
11 KiB
HTML
<a name="ALM-24003"></a><a name="ALM-24003"></a>
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<h1 class="topictitle1">ALM-24003 Flume Client Connection Interrupted</h1>
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<div id="body57013553"><div class="section" id="ALM-24003__section22611353"><h4 class="sectiontitle">Description</h4><p id="ALM-24003__p54695090">The alarm module monitors the port connection status on the Flume server. This alarm is generated if the Flume server fails to receive a connection message from the Flume client in three consecutive minutes.</p>
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<p id="ALM-24003__p22493766">This alarm is cleared after the Flume server receives a connection message from the Flume client.</p>
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</div>
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<div class="section" id="ALM-24003__section2175586"><h4 class="sectiontitle">Attribute</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-24003__table10055771" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-24003__row36105076"><th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.1"><p id="ALM-24003__p38830026">Alarm ID</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.2"><p id="ALM-24003__p58224438">Alarm Severity</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.3"><p id="ALM-24003__p18559005">Auto Clear</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="ALM-24003__row26884457"><td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.1 "><p id="ALM-24003__p30157442">24003</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.2 "><p id="ALM-24003__p26833743">Major</p>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.3 "><p id="ALM-24003__p26049593">Yes</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="ALM-24003__section19580282"><h4 class="sectiontitle">Parameters</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="ALM-24003__table29642279" frame="border" border="1" rules="all"><thead align="left"><tr id="ALM-24003__row13573308"><th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.1"><p id="ALM-24003__p25696133">Name</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.2"><p id="ALM-24003__p1011990">Meaning</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="ALM-24003__row1817164191617"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-24003__p17935380415">Source</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-24003__p187931338134115">Specifies the cluster for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="ALM-24003__row14862360"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-24003__p1776739171815">Client IP Address</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-24003__p2766733">Specifies the IP address of the Flume client.</p>
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</td>
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</tr>
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<tr id="ALM-24003__row24900602"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-24003__p11359565193">Client Name</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-24003__p29879884">Specifies the agent name of the Flume client.</p>
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</td>
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</tr>
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<tr id="ALM-24003__row483505"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="ALM-24003__p368651311195">Sink Name</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="ALM-24003__p18162067">Specifies the sink name of Flume Agent.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="ALM-24003__section42004817"><h4 class="sectiontitle">Impact on the System</h4><p id="ALM-24003__p61841337">The communication between the Flume client and the server fails. The Flume client cannot send data to the Flume server.</p>
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</div>
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<div class="section" id="ALM-24003__section42499041"><h4 class="sectiontitle">Possible Causes</h4><ul id="ALM-24003__ul43092407"><li id="ALM-24003__li52287351">The network connection between the Flume client and the server is faulty.</li><li id="ALM-24003__li824118">The Flume client's process is abnormal.</li><li id="ALM-24003__li7417070">The Flume client is incorrectly configured.</li></ul>
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</div>
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<div class="section" id="ALM-24003__section46947049"><h4 class="sectiontitle">Procedure</h4><p class="tableheading" id="ALM-24003__p63911760"><strong id="ALM-24003__b710195916317">Check the network connection between the Flume client and the server.</strong></p>
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<ol id="ALM-24003__ol2536298411019"><li id="ALM-24003__li84353011100"><span>Log in to the host whose IP address is specified by <strong id="ALM-24003__b1324614184310">Flume ClientIP</strong> in the alarm information as user <strong id="ALM-24003__b376115912428">root</strong>. <span id="ALM-24003__text15613141213251"></span></span></li><li id="ALM-24003__li62082631100"><span>Run the <strong id="ALM-24003__b313714412367">ping </strong><em id="ALM-24003__i199787814369">Flume server IP address</em> command to check whether the network connection between the Flume client and the server is normal.</span><p><ul class="subitemlist" id="ALM-24003__ul282457981100"><li id="ALM-24003__li141233221100">If yes, go to <a href="#ALM-24003__li331072891100">3</a>.</li><li id="ALM-24003__li31384221100">If no, go to <a href="#ALM-24003__li228207951100">11</a>.</li></ul>
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</p></li></ol>
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<p class="tableheading" id="ALM-24003__p528855901100"><strong id="ALM-24003__b780004115362">Check whether the Flume client's process is normal.</strong></p>
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<ol start="3" id="ALM-24003__ol523454811051"><li id="ALM-24003__li331072891100"><a name="ALM-24003__li331072891100"></a><a name="li331072891100"></a><span>Log in to the host whose IP address is specified by <strong id="ALM-24003__b13475112074516">Flume ClientIP</strong> in the alarm information as user <strong id="ALM-24003__b174851720104514">root</strong>.</span></li><li id="ALM-24003__li379498611100"><span>Run the <strong id="ALM-24003__b16102106193719">ps -ef|grep flume |grep client</strong> command to check whether the Flume client process exists.</span><p><ul class="subitemlist" id="ALM-24003__ul360942101100"><li id="ALM-24003__li431317451100">If yes, go to <a href="#ALM-24003__li540399381100">5</a>.</li><li id="ALM-24003__li40104671100">If no, go to <a href="#ALM-24003__li228207951100">11</a>.</li></ul>
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</p></li></ol>
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<p class="tableheading" id="ALM-24003__p564124341100"><strong id="ALM-24003__b18487153023717">Check the Flume client configuration.</strong></p>
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<ol start="5" id="ALM-24003__ol1946333811137"><li id="ALM-24003__li540399381100"><a name="ALM-24003__li540399381100"></a><a name="li540399381100"></a><span>Log in to the host whose IP address is specified by <strong id="ALM-24003__b15952173115452">Flume ClientIP</strong> in the alarm information as user <strong id="ALM-24003__b20954103144513">root</strong>.</span></li><li id="ALM-24003__li449459621100"><span>Run the <strong id="ALM-24003__b17146174318406">cd </strong><em id="ALM-24003__i189915319403">Flume client installation directory</em><strong id="ALM-24003__b11117336133591">/fusioninsight-flume-1.9.0/conf/</strong> command to go to Flume's configuration directory.</span></li><li id="ALM-24003__li167442711100"><span>Run the <strong id="ALM-24003__b18604741100">cat properties.properties</strong> command to query the current configuration file of the Flume client.</span></li><li id="ALM-24003__li239842651100"><span>Check whether the <strong id="ALM-24003__b194535471428">properties.properties</strong> file is correctly configured according to the configuration description of the Flume agent.</span><p><ul class="subitemlist" id="ALM-24003__ul175779991100"><li id="ALM-24003__li141086881100">If yes, go to <a href="#ALM-24003__li636773281100">9</a>.</li><li id="ALM-24003__li19531111100">If no, go to <a href="#ALM-24003__li228207951100">11</a>.</li></ul>
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</p></li><li id="ALM-24003__li636773281100"><a name="ALM-24003__li636773281100"></a><a name="li636773281100"></a><span>Modify the <strong id="ALM-24003__b3915104811432">properties.properties</strong> configuration file.</span></li></ol>
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<p class="tableheading" id="ALM-24003__p145317991100"><strong id="ALM-24003__b111087394415">Check whether the alarm is cleared.</strong></p>
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<ol start="10" id="ALM-24003__ol2744583111221"><li id="ALM-24003__li249052651100"><span>Check whether the alarm is cleared.</span><p><ul class="subitemlist" id="ALM-24003__ul342761561100"><li id="ALM-24003__li362250471100">If yes, no further action is required.</li><li id="ALM-24003__li485477041100">If no, go to <a href="#ALM-24003__li228207951100">11</a>.</li></ul>
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</p></li></ol>
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<p class="tableheading" id="ALM-24003__p400499531100"><strong id="ALM-24003__b6237075911234">Collect the fault information.</strong></p>
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<ol start="11" id="ALM-24003__ol3371860511238"><li id="ALM-24003__li228207951100"><a name="ALM-24003__li228207951100"></a><a name="li228207951100"></a><span>On FusionInsight Manager, choose <strong id="ALM-24003__b1351175095310">O&M</strong>. In the navigation pane on the left, choose <strong id="ALM-24003__b17586505539">Log</strong> > <strong id="ALM-24003__b758650165315">Download</strong>.</span></li><li id="ALM-24003__li40605701100"><span>Expand the <strong id="ALM-24003__b41321345154419">Service</strong> drop-down list, and select <strong id="ALM-24003__b10151174515441">Flume</strong> for the target cluster.</span></li><li id="ALM-24003__li365451341100"><span>Click <span><img id="ALM-24003__image713785119446" src="en-us_image_0263895532.png"></span> in the upper right corner, and set <strong id="ALM-24003__b3141105113444">Start Date</strong> and <strong id="ALM-24003__b0145151104415">End Date</strong> for log collection to 1 hour ahead of and after the alarm generation time, respectively. Then, click <strong id="ALM-24003__b141487514442">Download</strong>.</span></li><li id="ALM-24003__li604707521100"><span>Collect logs in the <strong id="ALM-24003__b16240379475">/var/log/Bigdata/flume-client</strong> directory on the Flume client using a transmission tool.</span></li><li id="ALM-24003__li662927141100"><span>Contact <span id="ALM-24003__text3748174211473">O&M personnel</span> and provide the collected logs.</span></li></ol>
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</div>
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<div class="section" id="ALM-24003__section169311343318"><h4 class="sectiontitle">Alarm Clearing</h4><p id="ALM-24003__p754913417333">This alarm is automatically cleared after the fault is rectified.</p>
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</div>
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<div class="section" id="ALM-24003__section19870259"><h4 class="sectiontitle">Related Information</h4><p id="ALM-24003__p48225757">None</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_1298.html">Alarm Reference (Applicable to MRS 3.x)</a></div>
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</div>
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</div>
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