Yang, Tong 5914b67d13 MRS UMN Doc 20240802 version

Reviewed-by: Pruthi, Vineet <vineet.pruthi@t-systems.com>
Co-authored-by: Yang, Tong <yangtong2@huawei.com>
Co-committed-by: Yang, Tong <yangtong2@huawei.com>

2024-09-28 19:04:58 +00:00

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ALM-45743 Failed to Call the IAM API

Alarm Description

This alarm is generated when Guardian fails to call the IAM API to obtain a temporary AK/SK.

Alarm Attributes

Alarm ID	Alarm Severity	Auto Cleared
45743	Major	Yes

Alarm Parameters

Parameter	Description
Source	Specifies the cluster for which the alarm was generated.
ServiceName	Specifies the service for which the alarm was generated.
RoleName	Specifies the role for which the alarm was generated.
HostName	Specifies the host for which the alarm was generated.

Impact on the System

The task may fail to obtain the temporary AK/SK for accessing OBS. As a result, the task cannot access OBS.

Possible Causes

The IAM service is abnormal.

Handling Procedure

Collect fault information.

On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
Expand the Service drop-down list, and select Guardian for the target cluster.
Click in the upper right corner, and set Start Date and End Date for log collection to 1 hour ahead of and after the alarm generation time, respectively. Then, click Download.
Contact O&M personnel and provide the collected logs.

Alarm Clearance

This alarm is automatically cleared after the fault is rectified.

Related Information

None

Parent topic: Alarm Reference (Applicable to MRS 3.x)

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