vpruthi/doc-exports
1
0
Fork 0
forked from docs/doc-exports
Code Pull Requests Activity
doc-exports/docs/lts/umn/lts_faq_0031.html
Liu, Siying 35cd899fe1 LTS UMN 20230609 version. 
Reviewed-by: Mützel, Andrea <andrea.muetzel@t-systems.com>
Co-authored-by: Liu, Siying <liusiying@noreply.gitea.eco.tsi-dev.otc-service.com>
Co-committed-by: Liu, Siying <liusiying@noreply.gitea.eco.tsi-dev.otc-service.com>
2023-08-08 15:12:51 +00:00

3.1 KiB
Raw Blame History

What Can I Do If I Cannot View Raw Logs on the LTS Console?

Symptom

No log events are displayed on the Raw Logs tab in a log stream on the LTS console.

Possible Causes

  • ICAgent has not been installed.
  • The collection path is incorrectly configured.
  • The Log Collection function on the LTS console is disabled.
  • Log collection was stopped because your account is in arrears.
  • The rate of writing logs into log streams or length of single-line logs exceeds what is supported.
  • The browser has slowed down because of the amount of log data.

Solution

  • Install the ICAgent. For details, see Installing ICAgent.
  • If the collection path is set to a directory, for example, /var/logs/, only .log, .trace, and .out files in the directory are collected. If the collection path is set to name of a file, ensure that the file is a text file.
  • Log in to the LTS console, choose Configuration Center > Log Collection, and enable the Log Collection function.
  • Use Google Chrome or Firefox to query logs.
Parent topic: FAQs