doc-exports/docs/asm/umn/asm_faq_0003.html
Dong, Qiu Jian ec0b45029f ASM UMN initial version -20240425
Reviewed-by: Kovács, Zoltán <zkovacs@t-systems.com>
Co-authored-by: Dong, Qiu Jian <qiujiandong1@huawei.com>
Co-committed-by: Dong, Qiu Jian <qiujiandong1@huawei.com>
2024-09-18 09:02:28 +00:00

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<a name="asm_faq_0003"></a><a name="asm_faq_0003"></a>
<h1 class="topictitle1">What Do I Do If an Added Gateway Does Not Take Effect?</h1>
<div id="body1546055873318"><p id="asm_faq_0003__p7651175617562">The possible cause is that the Gateway-related resource configurations are missing or incorrect. Do as follows to locate the fault:</p>
<ul id="asm_faq_0003__ul094024118199"><li id="asm_faq_0003__li1894054151914">Log in to the Elastic Load Balance console, check whether the external port and ECSs are successfully listened by the load balancer.</li><li id="asm_faq_0003__li129411041111912">Log in to the cluster and run the <strong id="asm_faq_0003__b16228175315573">kubectl get gateway -n istio-system</strong> command to check whether the IP address, domain name, and port number are configured for the Gateway. Run the <strong id="asm_faq_0003__b2027252919125">kubectl get svc -n istio-system</strong> command to check whether the ingress Gateway has the corresponding IP address and port and is not in the pending status.</li><li id="asm_faq_0003__li129419414196">Check whether the internal access protocol of the service added to the service mesh is consistent with the external access protocol configured for the service's Gateway.</li><li id="asm_faq_0003__li0941441161915">If the <strong id="asm_faq_0003__b697581841">ERR_UNSAFE_PORT</strong> error is displayed when you use a browser to access the service, that is because the port is identified as a dangerous port by the browser. In this case, you need to use another external port.</li></ul>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="asm_faq_0001.html">Adding a Service</a></div>
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