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What Can I Do If a Notebook Instance Is Frequently Disconnected or Stuck After I Use MobaXterm to Connect to the Notebook Instance in SSH Mode?

Symptom

After MobaXterm is connected to a development environment, it is disconnected after a period of time.

Possible Cause

When MobaXterm is configured, SSH keepalive is not selected or Stop server after of MobaXterm Professional is set to a value that is too small.

Solution

1. Open MobaXterm and click Settings on the menu bar.
   Figure 1 Settings
   

2. On the MobaXterm configuration page, click the SSH tab and select SSH keepalive.
   Figure 2 Selecting SSH keepalive
   
   

   If MobaXterm Professional is used, go to step 3.

3. Change the default value 360 seconds to 3600 seconds or a larger value for Stop server after.
   Figure 3 Setting Stop server after
   

Parent topic: Failures to Access the Development Environment Through VS Code

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