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Yang, Tong
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Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: Yang, Tong <yangtong2@huawei.com> Co-committed-by: Yang, Tong <yangtong2@huawei.com>
74 lines
8.6 KiB
HTML
74 lines
8.6 KiB
HTML
<a name="alm_12005"></a><a name="alm_12005"></a>
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<h1 class="topictitle1">ALM-12005 OKerberos Resource Is Abnormal</h1>
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<div id="body8662426"><div class="section" id="alm_12005__en-us_topic_0191813966_section3611620154337"><h4 class="sectiontitle">Description</h4><p id="alm_12005__en-us_topic_0191813966_p16784677115637">The alarm module monitors the status of the Kerberos resource in Manager. This alarm is generated when the Kerberos resource is abnormal.</p>
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<p id="alm_12005__en-us_topic_0191813966_p17680038115637">This alarm is cleared when the alarm handling is complete and the Kerberos resource status recovers.</p>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section5997119154348"><h4 class="sectiontitle">Attribute</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="alm_12005__en-us_topic_0191813966_table16546421115637" frame="border" border="1" rules="all"><thead align="left"><tr id="alm_12005__en-us_topic_0191813966_row41815116115637"><th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.1"><p id="alm_12005__en-us_topic_0191813966_p48061440115637"><strong id="alm_12005__b1645451717468">Alarm ID</strong></p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.2"><p id="alm_12005__en-us_topic_0191813966_p5986098115637"><strong id="alm_12005__b4436111814468">Alarm Severity</strong></p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.3"><p id="alm_12005__en-us_topic_0191813966_p61212049115637"><strong id="alm_12005__b1114633124614">Auto Clear</strong></p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="alm_12005__en-us_topic_0191813966_row33839554115637"><td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.1 "><p id="alm_12005__en-us_topic_0191813966_p47289336115637">12005</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.2 "><p id="alm_12005__en-us_topic_0191813966_p1023065115637">Major</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.3 "><p id="alm_12005__en-us_topic_0191813966_p13421197115637">Yes</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section32465194154357"><h4 class="sectiontitle">Parameters</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="alm_12005__en-us_topic_0191813966_table1097365115637" frame="border" border="1" rules="all"><thead align="left"><tr id="alm_12005__en-us_topic_0191813966_row44291394115637"><th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.1"><p id="alm_12005__en-us_topic_0191813966_p64459248115637"><strong id="alm_12005__b1837619395461">Parameter</strong></p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.2"><p id="alm_12005__en-us_topic_0191813966_p40507805115637"><strong id="alm_12005__b17243154013468">Description</strong></p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="alm_12005__en-us_topic_0191813966_row33742982115637"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12005__en-us_topic_0191813966_p42662311115637">ServiceName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12005__en-us_topic_0191813966_p36711144115637">Specifies the service for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12005__en-us_topic_0191813966_row12863466115637"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12005__en-us_topic_0191813966_p26536069115637">RoleName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12005__en-us_topic_0191813966_p21373907115637">Specifies the role for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12005__en-us_topic_0191813966_row36105975115637"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12005__en-us_topic_0191813966_p11065798115637">HostName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12005__en-us_topic_0191813966_p13553340115637">Specifies the host for which the alarm is generated.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section792090615442"><h4 class="sectiontitle">Impact on the System</h4><p id="alm_12005__en-us_topic_0191813966_p24239024115637">The authentication services are unavailable and cannot provide security authentication functions for web upper-layer services. Users may be unable to log in to MRS Manager.</p>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section2555755115446"><h4 class="sectiontitle">Possible Causes</h4><p id="alm_12005__en-us_topic_0191813966_p28119323115637">The OLdap resource on which OKerberos depends is abnormal.</p>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section53015814154410"><h4 class="sectiontitle">Procedure</h4><ol id="alm_12005__en-us_topic_0191813966_ol60267862155357"><li id="alm_12005__en-us_topic_0191813966_li30572739155357"><span>Check whether the OLdap resource on which OKerberos depends is abnormal in Manager.</span><p><ol type="a" id="alm_12005__en-us_topic_0191813966_ol27512904155427"><li id="alm_12005__en-us_topic_0191813966_li1620626155427">Log in to the active management node.</li><li id="alm_12005__en-us_topic_0191813966_li8520716155444">Run the following command to check whether the OLdap resource managed by HA is normal:<p id="alm_12005__en-us_topic_0191813966_p39722295161056"><a name="alm_12005__en-us_topic_0191813966_li8520716155444"></a><a name="en-us_topic_0191813966_li8520716155444"></a><strong id="alm_12005__en-us_topic_0191813966_b52358497161054">sh ${BIGDATA_HOME}/OMSV100R001C00x8664/workspace0/ha/module/hacom/script/status_ha.sh</strong></p>
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<p id="alm_12005__en-us_topic_0191813966_p795315415555">The OLdap resource is normal when the OLdap resource is in the <strong id="alm_12005__b1315711468508">Active_normal</strong> state on the active node and in the <strong id="alm_12005__b4162546105015">Standby_normal</strong> state on the standby node.</p>
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<ul id="alm_12005__en-us_topic_0191813966_ul58479471161112"><li id="alm_12005__en-us_topic_0191813966_li20097913161112">If yes, go to <a href="#alm_12005__en-us_topic_0191813966_li572522141314">3</a>.</li><li id="alm_12005__en-us_topic_0191813966_li27842190161112">If no, go to <a href="#alm_12005__en-us_topic_0191813966_li29509559161240">2</a>.</li></ul>
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</li></ol>
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</p></li><li id="alm_12005__en-us_topic_0191813966_li29509559161240"><a name="alm_12005__en-us_topic_0191813966_li29509559161240"></a><a name="en-us_topic_0191813966_li29509559161240"></a><span>Resolve the problem by following the instructions in <a href="alm_12004.html">ALM-12004 OLdap Resource Is Abnormal</a>. After the OLdap resource status recovers, check whether the OKerberos resource is normal.</span><p><ul id="alm_12005__en-us_topic_0191813966_ul181414716131"><li id="alm_12005__en-us_topic_0191813966_li4014516116131">If yes, no further action is required.</li><li id="alm_12005__en-us_topic_0191813966_li2882467516131">If no, go to <a href="#alm_12005__en-us_topic_0191813966_li572522141314">3</a>.</li></ul>
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</p></li><li id="alm_12005__en-us_topic_0191813966_li572522141314"><a name="alm_12005__en-us_topic_0191813966_li572522141314"></a><a name="en-us_topic_0191813966_li572522141314"></a><span>Collect fault information.</span><p><ol type="a" id="alm_12005__en-us_topic_0191813966_en-us_topic_0191813935_ol6089206913036"><li id="alm_12005__en-us_topic_0191813966_en-us_topic_0191813935_li4478836213036">On MRS Manager, choose <span class="menucascade" id="alm_12005__menucascade91125432517"><b><span class="uicontrol" id="alm_12005__uicontrol12111194315113">System</span></b> > <b><span class="uicontrol" id="alm_12005__uicontrol711254313514">Export Log</span></b></span>.</li><li id="alm_12005__li18574327401">Contact technical support engineers for help. For details, see <a href="https://docs.otc.t-systems.com/en-us/public/learnmore.html" target="_blank" rel="noopener noreferrer">technical support</a>.</li></ol>
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</p></li></ol>
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</div>
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<div class="section" id="alm_12005__en-us_topic_0191813966_section6463524415544"><h4 class="sectiontitle">Reference</h4><p id="alm_12005__en-us_topic_0191813966_p34150109115637">None</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_0241.html">Alarm Reference (Applicable to Versions Earlier Than MRS 3.x)</a></div>
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</div>
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</div>
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