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Yang, Tong
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Reviewed-by: Hasko, Vladimir <vladimir.hasko@t-systems.com> Co-authored-by: Yang, Tong <yangtong2@huawei.com> Co-committed-by: Yang, Tong <yangtong2@huawei.com>
82 lines
11 KiB
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82 lines
11 KiB
HTML
<a name="alm_12014"></a><a name="alm_12014"></a>
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<h1 class="topictitle1">ALM-12014 Device Partition Lost</h1>
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<div id="body8662426"><div class="section" id="alm_12014__en-us_topic_0191813950_section50720937"><h4 class="sectiontitle">Description</h4><p id="alm_12014__en-us_topic_0191813950_p14933390">This alarm is generated when the system detects that a partition to which service directories are mounted is lost (because the device is removed or goes offline, or the partition is deleted). The system checks the partition status periodically.</p>
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<p id="alm_12014__en-us_topic_0191813950_p182784">This alarm needs to be cleared manually.</p>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section53835255"><h4 class="sectiontitle">Attribute</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="alm_12014__en-us_topic_0191813950_table14805514" frame="border" border="1" rules="all"><thead align="left"><tr id="alm_12014__en-us_topic_0191813950_row11447635"><th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.1"><p id="alm_12014__en-us_topic_0191813950_p54843263">Alarm ID</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.2"><p id="alm_12014__en-us_topic_0191813950_p13119352">Alarm Severity</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="33.33333333333333%" id="mcps1.3.2.2.1.4.1.3"><p id="alm_12014__en-us_topic_0191813950_p56034597">Auto Clear</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="alm_12014__en-us_topic_0191813950_row42508527"><td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.1 "><p id="alm_12014__en-us_topic_0191813950_p20638653">12014</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.2 "><p id="alm_12014__en-us_topic_0191813950_p61118200">Major</p>
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</td>
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<td class="cellrowborder" valign="top" width="33.33333333333333%" headers="mcps1.3.2.2.1.4.1.3 "><p id="alm_12014__en-us_topic_0191813950_p51627143">No</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section14755248"><h4 class="sectiontitle">Parameters</h4>
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<div class="tablenoborder"><table cellpadding="4" cellspacing="0" summary="" id="alm_12014__en-us_topic_0191813950_table21049043" frame="border" border="1" rules="all"><thead align="left"><tr id="alm_12014__en-us_topic_0191813950_row1670078"><th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.1"><p id="alm_12014__en-us_topic_0191813950_p1058616">Parameter</p>
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</th>
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<th align="left" class="cellrowborder" valign="top" width="50%" id="mcps1.3.3.2.1.3.1.2"><p id="alm_12014__en-us_topic_0191813950_p18639091">Description</p>
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</th>
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</tr>
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</thead>
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<tbody><tr id="alm_12014__en-us_topic_0191813950_row33371415"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12014__en-us_topic_0191813950_p18730058">ServiceName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12014__en-us_topic_0191813950_p40739767">Specifies the service for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12014__en-us_topic_0191813950_row31113586"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12014__en-us_topic_0191813950_p37172518">RoleName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12014__en-us_topic_0191813950_p58183975">Specifies the role for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12014__en-us_topic_0191813950_row53893727"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12014__en-us_topic_0191813950_p3315773">HostName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12014__en-us_topic_0191813950_p142236">Specifies the host for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12014__en-us_topic_0191813950_row1280132"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12014__en-us_topic_0191813950_p36581830">DirName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12014__en-us_topic_0191813950_p10338269">Specifies the directory for which the alarm is generated.</p>
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</td>
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</tr>
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<tr id="alm_12014__en-us_topic_0191813950_row25935564"><td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.1 "><p id="alm_12014__en-us_topic_0191813950_p20405949">PartitionName</p>
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</td>
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<td class="cellrowborder" valign="top" width="50%" headers="mcps1.3.3.2.1.3.1.2 "><p id="alm_12014__en-us_topic_0191813950_p42269174">Specifies the device partition for which the alarm is generated.</p>
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</td>
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</tr>
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</tbody>
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</table>
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</div>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section65688375"><h4 class="sectiontitle">Impact on the System</h4><p id="alm_12014__en-us_topic_0191813950_p1251104">Service data fails to be written into the partition, and the service system runs abnormally.</p>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section54324468"><h4 class="sectiontitle">Possible Causes</h4><ul id="alm_12014__en-us_topic_0191813950_ul34230627"><li id="alm_12014__en-us_topic_0191813950_li39640189">The disk is removed.</li><li id="alm_12014__en-us_topic_0191813950_li21217382">The disk is offline, or a bad sector exists on the disk.</li></ul>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section2178288193131"><h4 class="sectiontitle">Procedure</h4><ol id="alm_12014__en-us_topic_0191813950_ol5762049715359"><li id="alm_12014__en-us_topic_0191813950_li1487713813414"><span>Go to the MRS cluster details page and choose <strong id="alm_12014__b2459916162419">Alarms</strong>.</span></li><li id="alm_12014__en-us_topic_0191813950_li4882242915359"><span>In the real-time alarm list, click the row that contains the alarm.</span></li><li id="alm_12014__en-us_topic_0191813950_li3674867915359"><span>In the <strong id="alm_12014__b121471187249">Alarm Details</strong> area, obtain the values of <strong id="alm_12014__b6147111852413">HostName</strong>, <strong id="alm_12014__b1314821842410">PartitionName</strong>, and <strong id="alm_12014__b4148918102416">DirName</strong> from <strong id="alm_12014__b18148618182416">Location</strong>.</span></li><li id="alm_12014__en-us_topic_0191813950_li6230265615359"><span>Check whether the disk corresponding to <strong id="alm_12014__b3493112132418">PartitionName</strong> on <strong id="alm_12014__b9494821142413">HostName</strong> is inserted to the correct server slot.</span><p><ul class="subitemlist" id="alm_12014__en-us_topic_0191813950_ul2385299315359"><li id="alm_12014__en-us_topic_0191813950_li1335034715359">If yes, go to <a href="#alm_12014__en-us_topic_0191813950_li1456274715359">5</a>.</li><li id="alm_12014__en-us_topic_0191813950_li763632715359">If no, go to <a href="#alm_12014__en-us_topic_0191813950_li6395586615359">6</a>.</li></ul>
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</p></li><li id="alm_12014__en-us_topic_0191813950_li1456274715359"><a name="alm_12014__en-us_topic_0191813950_li1456274715359"></a><a name="en-us_topic_0191813950_li1456274715359"></a><span>Contact hardware engineers to remove the faulty disk.</span></li><li id="alm_12014__en-us_topic_0191813950_li6395586615359"><a name="alm_12014__en-us_topic_0191813950_li6395586615359"></a><a name="en-us_topic_0191813950_li6395586615359"></a><span>Use PuTTY to log in to the <strong id="alm_12014__b16267634102411">HostName</strong> node where an alarm is reported and check whether there is a line containing <strong id="alm_12014__b20267534162411">DirName</strong> in the <strong id="alm_12014__b1926812346246">/etc/fstab</strong> file.</span><p><ul class="subitemlist" id="alm_12014__en-us_topic_0191813950_ul3873188815359"><li id="alm_12014__en-us_topic_0191813950_li1304267815359">If yes, go to <a href="#alm_12014__en-us_topic_0191813950_li921471615359">7</a>.</li><li id="alm_12014__en-us_topic_0191813950_li4982403115359">If no, go to <a href="#alm_12014__en-us_topic_0191813950_li819455015359">8</a>.</li></ul>
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</p></li><li id="alm_12014__en-us_topic_0191813950_li921471615359"><a name="alm_12014__en-us_topic_0191813950_li921471615359"></a><a name="en-us_topic_0191813950_li921471615359"></a><span>Run the <strong id="alm_12014__b197104742419">vi /etc/fstab</strong> command to edit the file and delete the line containing <strong id="alm_12014__b14814722415">DirName</strong>.</span></li><li id="alm_12014__en-us_topic_0191813950_li819455015359"><a name="alm_12014__en-us_topic_0191813950_li819455015359"></a><a name="en-us_topic_0191813950_li819455015359"></a><span>Contact hardware engineers to insert a new disk. For details, see the hardware product document of the relevant model. If the faulty disk is in a RAID group, configure the RAID group. For details, see the configuration methods of the relevant RAID controller card.</span></li><li id="alm_12014__en-us_topic_0191813950_li664208915359"><span>Wait 20 to 30 minutes (The disk size determines the waiting time), and run the <strong id="alm_12014__b184454492247">mount</strong> command to check whether the disk has been mounted to the <strong id="alm_12014__b13445849112415">DirName</strong> directory.</span><p><ul class="subitemlist" id="alm_12014__en-us_topic_0191813950_ul113832815359"><li id="alm_12014__en-us_topic_0191813950_li1024495915359">If yes, manually clear the alarm. No further operation is required.</li><li id="alm_12014__en-us_topic_0191813950_li2509576815359">If no, go to <a href="#alm_12014__en-us_topic_0191813950_li572522141314">10</a>.</li></ul>
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</p></li><li id="alm_12014__en-us_topic_0191813950_li572522141314"><a name="alm_12014__en-us_topic_0191813950_li572522141314"></a><a name="en-us_topic_0191813950_li572522141314"></a><span>Collect fault information.</span><p><ol type="a" id="alm_12014__en-us_topic_0191813950_en-us_topic_0191813935_ol6089206913036"><li id="alm_12014__en-us_topic_0191813950_en-us_topic_0191813935_li4478836213036">On MRS Manager, choose <span class="menucascade" id="alm_12014__menucascade76915813242"><b><span class="uicontrol" id="alm_12014__uicontrol196335818246">System</span></b> > <b><span class="uicontrol" id="alm_12014__uicontrol7681358192414">Export Log</span></b></span>.</li><li id="alm_12014__li18574327401">Contact technical support engineers for help. For details, see <a href="https://docs.otc.t-systems.com/en-us/public/learnmore.html" target="_blank" rel="noopener noreferrer">technical support</a>.</li></ol>
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</p></li></ol>
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</div>
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<div class="section" id="alm_12014__en-us_topic_0191813950_section38205788"><h4 class="sectiontitle">Reference</h4><p id="alm_12014__en-us_topic_0191813950_p18332795">None</p>
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</div>
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</div>
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<div>
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<div class="familylinks">
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<div class="parentlink"><strong>Parent topic:</strong> <a href="mrs_01_0241.html">Alarm Reference (Applicable to Versions Earlier Than MRS 3.x)</a></div>
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</div>
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</div>
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