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doc-exports/docs/wafd/umn/waf_01_0093.html
qinweiwei 6f60ff9f8d WAF user guide 20250729 version 
Reviewed-by: Rogal, Marcel <mrogal@noreply.gitea.eco.tsi-dev.otc-service.com>
Co-authored-by: qinweiwei <qinweiwei@huawei.com>
Co-committed-by: qinweiwei <qinweiwei@huawei.com>
2025-09-09 13:02:06 +00:00

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Why Are HTTPS Requests Denied on Some Mobile Phones?

Symptom

Open the browser on the mobile phone and access the protected domain name. If a page similar to Figure 1 is displayed, the HTTPS request on the mobile phone is abnormal.

Figure 1 Access failed

Causes

The uploaded certificate chain is incomplete.

Solution

Fix the issue by referring to How Do I Fix an Incomplete Certificate Chain?

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