forked from docs/doc-exports
Reviewed-by: Miskanin, Jan <jan.miskanin@t-systems.com> Co-authored-by: lizaoxu <lizaoxu@huawei.com> Co-committed-by: lizaoxu <lizaoxu@huawei.com>
2.7 KiB
2.7 KiB
A Client Server Failed to Access a General Purpose File System
Symptom
Access from a client server to a file system was denied. All services on the server were abnormal.
Possible Causes
- Cause 1: The file system is abnormal.
- Cause 2: The file system fails to be mounted to the server after being forcibly unmounted.
Fault Diagnosis
Take troubleshooting measures based on possible causes.
Solution
- Cause 1: The file system is abnormal.
Log in to the management console. On the Scalable File System page, check whether the file system is in the Available state.
- If yes, go to Cause 2.
- If no, see File System Is Abnormal to restore the file system to the available state, and then access the file system again.
- Cause 2: The file system fails to be mounted to the server after being forcibly unmounted.
- This problem is caused by a defect of servers. Restart the server to resolve this problem.
- Check whether the file system can be properly mounted and accessed from the server.
- If yes, no further action is required.
- If no, contact technical support.
Parent topic: Troubleshooting