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doc-exports/docs/sfs/umn/sfs_01_0058.html
lizaoxu d8e1c23e3b SFS UMN Version
Reviewed-by: Miskanin, Jan <jan.miskanin@t-systems.com>
Co-authored-by: lizaoxu <lizaoxu@huawei.com>
Co-committed-by: lizaoxu <lizaoxu@huawei.com>
2026-04-27 08:42:09 +00:00

2.7 KiB

A Client Server Failed to Access a General Purpose File System

Symptom

Access from a client server to a file system was denied. All services on the server were abnormal.

Possible Causes

  • Cause 1: The file system is abnormal.
  • Cause 2: The file system fails to be mounted to the server after being forcibly unmounted.

Fault Diagnosis

Take troubleshooting measures based on possible causes.

Solution

  • Cause 1: The file system is abnormal.

    Log in to the management console. On the Scalable File System page, check whether the file system is in the Available state.

    • If yes, go to Cause 2.
    • If no, see File System Is Abnormal to restore the file system to the available state, and then access the file system again.
  • Cause 2: The file system fails to be mounted to the server after being forcibly unmounted.
    1. This problem is caused by a defect of servers. Restart the server to resolve this problem.
    2. Check whether the file system can be properly mounted and accessed from the server.
      • If yes, no further action is required.
      • If no, contact technical support.